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MSC Industrial Leverages Business Networks to Improve Delivery and Customer Service


More than ever, companies–large and small–are growing their businesses by leveraging e-commerce platforms and business networks. Benefits range from improved productivity and increases in order accuracy to a significant decrease in operating costs and returns. MSC Industrial —one of the largest distributors of metalworking and MRO products in the world—is leveraging today’s business networks and e-commerce tools to provide accurate and fast, next-day product delivery to its customers while also providing exemplary customer service. Watch the video to learn why business networks today are a necessity for sales organizations everywhere around the world.


About the author
Jeanne Trinh
Jeanne Trinh

Jeanne Trinh is Senior Manager of Seller Marketing and Communications, focusing her efforts on helping sellers gain more exposure and raise higher visibility on the Ariba Network. Huge on seller advocacy, she develops a variety of marketing assets... Read More >>>

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